1. Information we collect
We collect only the information needed to operate the service, maintain your progress, and keep the platform secure. Depending on how you use PokéTrivia, this may include:
- Account details returned by the authentication provider, such as your name, email address, and profile image if available.
- Gameplay data, including session records, scores, XP, coins, streaks, quiz choices, and collection progress.
- Basic technical and diagnostic data needed to operate, secure, and improve the site, which may include device and browser information, request and session metadata, timestamps, error reports, stack traces, and information about page or request performance.
2. How we use information
We use the information we collect to deliver the experience you expect from the site, to keep accounts working, and to protect the service from abuse or misuse.
- Authenticate users and maintain account access.
- Save progress, rewards, and collection state between visits.
- Prevent abuse, enforce rate limits, and secure game sessions.
- Detect, investigate, and resolve errors and technical problems.
- Monitor site performance and identify slow or failing requests and pages.
- Improve the reliability, security, and performance of the service.
- Respond to support questions, bug reports, and service issues.
3. Error and performance monitoring
We use third-party monitoring and diagnostic services to help us detect, investigate, and fix technical problems and to understand how the site performs. These services may receive technical information such as error reports, stack traces, browser and device information, request or page metadata, timestamps, and performance measurements such as request or page loading times.
This information is used for debugging, reliability, performance monitoring, and improving the service. We do not use this information for advertising or unrelated tracking. Depending on the circumstances, diagnostic events may be associated with technical or account-related identifiers available to the service at the time the event occurs.
4. Sharing and third parties
We do not sell personal information. Data may be processed by third-party service providers that help us run, secure, monitor, and improve the site, including authentication, hosting, database, error monitoring, and performance monitoring providers. These providers may process technical, diagnostic, account, or gameplay-related information as necessary to provide their services. Those providers operate under their own privacy policies and may retain information according to their applicable terms and configurations.
5. Cookies and sessions
The site may use authentication cookies or similar session mechanisms so you can stay signed in and continue playing. These are used for account access, session continuity, and security, not for advertising or unrelated tracking.
6. Retention
We keep account, gameplay, technical, and diagnostic information for as long as it is needed to operate the service, maintain progress, monitor and improve reliability and performance, or satisfy legal and security requirements. If the service changes or you request removal, data may be updated or deleted where reasonably possible, although some information may remain in backups or records for a limited period.
7. Your choices
You may review or update your account information through the relevant authentication provider or by contacting us. If you want to ask about access, correction, deletion, or portability of your data, use the contact details below and we will review the request where applicable.
8. Security
We use reasonable technical and operational safeguards to protect the service, but no system can be guaranteed to be perfectly secure. You should also protect your own account access and let us know if you suspect unauthorized activity.
9. Contact
Questions about this policy can be sent to [email protected]. You may also use the contact page for support or privacy-related requests.